Ixom Watercare "Gold Star" Customer Comments

Very Pleased With SolarBees –NS, Florida

"We are very pleased with the SolarBees, and they are now on MASP. Your service crew does a great job. Our pond looks much better and we have been able to stop additions of acid for pH control."

Great Crew! –LP, Utah

"We were very happy with your crew at their recent visit. Thanks for sending such a great crew! AS USUAL."

Ordering Another SolarBee –TM, Alberta Canada

"We are happy with the results in this holding pond. The water quality is much improved since the SolarBee was installed. Because of these results we are ordering a SolarBee for one of our other lakes."

Prompt And Thorough -MP, Texas

"We deal with hundreds of vendors and yours is one of the most prompt and thorough responses I have seen. I appreciate your customer service!"

Ready To Install Additonal Mixers –RG, California

"The City has been very pleased with the chlorine residual improvements in the vicinity of our tanks where we installed the two GS-12's. We are ready to install 3 additional mixers."

Haven't Had To Boost –TC, California

"We have not had to boost since the installation! In the past we have had to boost every 1-2 weeks."

Working As Advertised –MC, Washington

"We installed the GS-9 ourselves in 1 hour. Very complete kit and great instructions! The mixers are working as advertised!"

Remarkable Engineering –DD, California

"We removed a stick from the SB5000 impeller,and once it was removed the unit went right back to working flawlessly. That was remarkable and a credit to engineering of the SolarBees. Most motors would have burned themselves out. The SolarBee went back to doing what it was designed to do."

Great Employees –DW, New York

"I don't know where you find employees like the ones who have visited our Lake over the past two years, but, what ever it takes, I would keep them!"

No Compliance Problems –MM, Indiana

"We are very happy with the SolarBees in our wastewater system. There have been no compliance problems since the SolarBees have been installed."

1.5 Years With No Algae Problems –MD, Washington

"Over the last 1.5 years there has not been a blue green algae problem, when before it was a routine problem. The city operator said that if the SolarBees didn't work, he didn't know what else to do except resign." He didn't.

Consistent Water Quality –SG, Iowa

"The water quality is more consistent with the turbidity dropping from 20 NTUs to 7-10 NTUs. We have not had to add copper sulfate. This is the latest we has gone without starting copper treatments."

$5,000 - $6,000 Savings –DB, New York

"We are saving between $5000-$6000 a year on chemical utilization."

Impressive Professionalism –TB, Tennessee

"We were very impressed and enjoyed being able to view the installation first hand. I wanted to send my appreciation to your installation crew who were on site during the installation. They were good representatives for your company. Their professionalism on site was impressive."

Thanks for a great job! -SD, California

"I am writing to say thanks very much to you and your team of SolarBee Service Technicians for doing a great job... Everyone who loves our lake greatly appreciates your team's successful efforts!"

SolarBee Saved Us -VG, Texas

"The SolarBee units saved us the last two years!"

A Pleasure To Work With –GB, New York

"It has been a pleasure to work with the SolarBee crews on their many trips here over the last couple years."

Happy With Results –BK, California

"The SolarBees in our raw water reservoir are running fine. We are happy with the SolarBee installations and their results."

A Great Investment –PJ, California

"We love the SolarBees. It is the best investment that we have ever made!"

Great Crew! –AZ, New Jersey

"Your crew was a great...very professional!"

Great Job- KH, Louisiana

"Good afternoon! Just wanted to pass this on... Your guys did a great job and were very nice to work with. I would definitely recommend your company. Thanks again!!!"

Informative Crew –SC, California

"The SolarBee's are working great. The installation crew was informative and did the installation with precision. Your safety controls are excellent."

Fishing Has Been Great! –HB, Michigan

"We are very happy on how the lake looks this spring. A lot of people have made comments that the ice fishing this past winter has been great. Best it's been in several years!"

Friendly & Knowledgeable Crew –TB, Kansas

"The SolarBee crew that performed the installation were the friendliest and most knowledgeable group of guys I've been around."

Fantastic –ES, Florida

"You guys do fantastic service trips!"

What A Difference –SH, California

"Wow! What a difference SolarBees have made in our water quality."

Very Happy –RN, California

"We are very happy with SolarBee. The SolarBees are one of our best purchases in the past 20 years!"

Happy With SolarBee –JD, West Virginia

"We have not used diffused air since the SolarBees were installed! We are very happy with our SolarBees."

Even Temperature –KK, California

"The SolarBee is doing what it is supposed to do since the temperature top to bottom is only tenths of a degree different. The chlorine residual only drops about a tenth each month."

Amazing Impact –JB, California

"The SolarBees are preventative and have had an amazing impact on water quality, and water clarity. We strive to prevent any possible fish kill events. Your service crews have done a tremendous job in keeping our system functional and up to date."

No Taste & Odor Events –JM, California

"We have NOT had any Taste & Odor events this year, so far! MIB and Geosmin have been non-detectable."

Mixing Lowered THMs -BB, Texas

"Our first GS-9 reduced the THM levels in a standpipe by 40-50% and reduced HAA’s as well. We would like to order a 2nd GS-9 for another tank."

Increased Oxygen & Less Odor –JS, Colorado

"We love what our SolarBees have done to the lake! The oxygen levels have increased substantially, and the odors are mostly gone."

Lots Of Positive Comments –JE, Illinois

"The SolarBee is working good and it functions continuously without stopping. We get a lot of positive comments and questions."

No Blue Green Algae! –PT, Colorado

"We have had a great year with no blue green algae! We have not heard any negative comments from anyone and are very happy with the SolarBee unit."

No Algae Or MN Issues –VS, California

"We have not experienced any algae or MN issues since we installed the SolarBee."

OUTSTANDING Customer Service –VK, California

"Your staff and company has earned a HUGE GOLD STAR from our community and me for the OUTSTANDING customer service that you have provided to us. To me it feels like you think our community is your number ONE customer."

High Quality –RG, Oregon

"The SolarBee unit performed remarkably. The high quality, professional SolarBee staff was great."

Solved Problems –RL, California

"SolarBees have solved our dimethyl mercury problem."

Best Purchase –RN, California

"SolarBees are one of our best purchases in the past 20 years!"

Amazed –SM, Colorado

"We are amazed how clean the water is. At the beginning we hoped the SolarBees would "kinda work", but we test the lakes all the time and it proves they really do the job. "

The Crew Works Hard –MV, New Mexico

"The crew arrived this morning had the installation completed by early afternoon. I compliment them on their hard work and professionalism. Anyone else would of stopped work because of the rain, not them. I really appreciate what they did for our installation."

No Complicance Issues –J, Arizona

"Although we had one of the three tanks down for cleaning / coating during the summer, with only two tanks operating taking all of the demand, the Medora THM Removal Systems performed well; did not have any THM concerns or compliance issues during the summer."

Appreciat Customer Service –JC, Illinois

"We really appreciate your customer service!"

Impressed –VQ, North Carolina

"We are impressed with the level of service provided by SolarBee for this mixer in our potable tank. We also have three competitive units in our lake and they have been nothing but trouble. We wish we had SolarBees in our lake, too!"

Easy Company To Work With –LG, South Dakota

"SolarBee is one of the easiest companies to work with and you go above our expectations. We are very pleased with the units and the service SolarBee provides."

Working Excellent -SG, Arizona

"Our [SolarBee] units are working excellent in our effluent storage basins."

Best Year For Algae Control –GM, Colorado

"First of all, the two new units look great, as does the lake! This is the best year we have experienced for algae control!"

Clearest Water –OC, California

"The lake water is the clearest it has been in eight years."

$15,000 Electric Cost Decrease –RF, California

"The SolarBees are great. We saw a $15,000 decrease in our electric costs in January with the SolarBees operating!"

Significant Energy Cost Reduction –KL, Arizona

"The SolarBee units are working very well. They reduced our energy costs significantly and they improved their BOD reduction from 65% to 85%."

No Copper Sulfate Since SolarBee –VL, New York

"We used to use "tons" of copper sulfate in treatment and now we do not use any. Actually, we have not used any copper sulfate since the SolarBee's were installed."

Increased DO –JB, Texas

"SolarBee greatly increased DO throughout the reservoir. There have been major increases in wildlife in the area as the water is much more habitable now. We've completely stopped using copper sulfate at the reservoir, and we've also noticed a decrease in the amount of chemicals we've needed to use at our treatment plant. Our staff is very pleased with the performance of this system, especially with the overall decrease in chemical usage at both the reservoir and the plant. The SolarBee will pay for itself in roughly 2-3 years."

Best Investment –PJ, California

"We love our SolarBees. It is the best investment we have ever made."

Professional & Informative –DN, Texas

"We want to take this time to commend your service crew on the work they did on our SolarBee. They were professional and informative. Our staff is pleased; thank you! "

Unmatched Dedication –JH, Louisiana

"We haven't had a recurrence of hypertrophy since installation! The dedication to your product, and more importantly your customers, is absolutely unmatched by any service provider that I have dealt with in my professional career."

Down To 182Hp/day –AK, Oregon

"Right now we are down to an average of 182Hp/day. Our baseline when the project started was 568Hp/day. The initial estimates were for a reduction of 35.2% and we are down 68%. We started reducing aeration and by Oct. 2010 we were at 330/day. By July 2011 we were at 214/day and now we are at about as low as we want to go."

Great Product & Results- KH, Louisiana

"Just wanted to share this with you... We took a before and after [for THMs]. Before was 83 µg/l. After was 17 µg/l. NOT BAD!!!!! Great product!!!"

Algae Reduced 50% –JS, California

"This summer the filamentous algae in our 1.3 acre, raw water storage pond was reduced to 50% surface coverage. Before the SB1250V12 was installed, the filamentous algae would normally cover about 75% of our pond's surface during peak summer months."

Excellent Odor Cap –MF, California

"The SolarBees are still maintaining an excellent odor cap on our oily waste water pond. Due to their maintenance free and power free operation it's like they are not even there. They take care of themselves. We are very pleased with their performance."

Good DO –JH, Louisiana

"Last year we went out a few times during the heat of the summer and found good DO and other parameters to the exact depths that the SolarBee intake was set to, and we haven't had a recurrence of hypertrophy since installation. Proof enough!"

Started Working in 3 Hours –DW, New York

"We installed a SB1250V12PW in our 500,000 gal water tank. We positioned the SolarBee in a stagnant area of tank, opposite the common inlet/outlet pipe. After 3 hours of SolarBee operation we took a water sample at a nearby business that receives its water from this tank. The chlorine read 0.7. In the all the years that I have worked for the city, I have never seen it above 0.2. It must be the SolarBee already mixing the stagnant water in the tank."

Consistent Levels Of CL Residual –SC, Michigan

“The levels of chlorine residual have become more consistent after installing the GS-12 mixer. I was having differing chlorine residuals before I started mixing, but now it’s been even out in the system. One sample I pull from a dead end has maintained a real even residual.”

Safe & Professional Crew –DG, California

"Your crew was out last week at our Reservoir 2. I just wanted to let you know I was very impressed with their safety and professionalism."

Professional & Knowledgeable Crew –DS, Pennsylvania

"The SolarBee crew was very professional, well prepared, and very knowledgeable."

Excellent Customer Service -CM, Colorado

"Thank you for the excellent customer service. We will continue to utilize Medora Co. product and need to speak with someone regarding SolarBee mixing units for a new reservoir that will come online this summer."

Great Customer Service Skills! -QJ, California

"I very much appreciate the expedient service we received...great customer service skills!"

Excellent Water Clarity –JS, Massachusets

"We have excellent water clarity this year - so far better than any recent year for mid-July. There are lots of happy neighbors."

The SolarBees Have Served Us Well! -SG, Arizona

"We appreciate the courtesy service on the SolarBee's. The units have served us well since they were put into service, with only minor maintenance required."

Fantastic! -GT, Alaska

"The SolarBee in our lake worked fantastically. It is a well designed and engineered machine."

Very Appreciated! –DC, Minnesota

"Thank You for the complimentary service. We don't know of anyone that comes out at the time when the warranties expire and replaces worn components to assure optimum life. Very generous and appreciated!"

I Learned A Lot! -JM, Texas

"Thank you for all the help you and your whole company have provided over the last couple of years! I learned a lot from SolarBee/Medora Co!"

Doing Excellent -KB, New York

"The SolarBee is doing excellent and we absolutely have no complaints! Thanks for reaching out!"

We Are Happy -RR, Minnesota

"THM results for the 3rd quarter were about 50% less. We will meet the compliance standards of the Stage 2 Disinfectants/Disinfection Byproducts Rule (D/DBPR) without any major capital improvements. My thanks to all of the SolarBee staff. We are a happy customer."

Amazing Job -RR, Saskatchewan

"Just wanted you to know that the Unit is doing an amazing job. There is no comparison with the clarity of the water at the same time last year."

Fantastic Customer Service –ES, Florida

"Your company does a fantastic job on customer service!"

BeeKeeper, A Great Deal –DG, New Hampshire

"We really like our SolarBee, your company and the BeeKeeper (maintenance and service plan). The BeeKeeper costs $8k per year and is saving $120k per year on power. This is a great deal! We used to pay more than $8k per year maintaining blowers. We have not run our blowers for several years."

Superb, Detailed, & Rare -OT, California

"Just wanted to say an incredibly big thank you for the superb customer service and attention to detail. It is so rare for us to have that type of service from vendors that we work with, it really sets Medora Co apart."

No Issues –RC, Oregon

"The two SolarBee machines have been "working great" and we have no issues or needs at this time."

Never Looked Better! –KW, New Jersey

"SolarBee provided excellent service during the past two years. Our pond has never looked better!"

Doing A Great Job! –RL, Montana

"The Solarbees are doing a great job! The lake is clear and has tested very well."

We Rely On SolarBees –W, Colorado

"We really rely on those SolarBees... water quality this summer has been very good."

No Nitrification Problems –SA, California

"We have had no nitrification problems for the first time in 10 years in tank #6."

Impressed With Results –RY, MA.

"We have been testing the water about once a week since the SolarBees were installed. We are very happy and impressed with the results."

Met Expectations –MM, California

"Our THM system is working very well and has met our expectations."

Good Quality Even At Low Levels –DL, California

"We have had very good water quality even with low levels. We have had very good deep DO which we never had before. We are very happy with the SolarBee installations."

Best Company- MD, California

"Medora Corporation is the best company I have dealt with in my 23 years with the city."

Efficient & Professional –RR, Arizona

"SolarBee is one of the most efficient professional groups we have ever worked with."

Greatly Improved -DS, Colorado

"Heavy algae growth was frequently plugging off the filters. Now the filter plugging is greatly reduced and the [AerationPlus©] AP1800 has greatly improved the water clarity."

Water Clarity Record –SDA, California

"Most notably, I measured a new record water clarity level in our Lake of 25' on Friday, September 25th, 2015."

Cleanest & Best Looking Water –DB, California

"I stopped by the lake yesterday and went around the whole lake looking and some fishing - mostly looking. The water visibility is 10', the cleanest and best looking water I have ever seen in the lake! It was like an aquarium. It always gets clear this time of year, but not clean and healthy like now."

More Than Pleased -SC, Massachusetts

"We have been more than pleased with your product as well as the customer service we have received."

The SolarBee Made It Through The Hurricane, Thoroughly Impressed- SP, Florida

On September 10th, 2017, Hurricane Irma (known here un-affectionately as Big Irma) blew at a recorded 142 mph very near our SB10000. On September 12th I drove by the SB10000 location and noted that the machine had dragged its moorings a few dozen feet toward the west but was still operating as if nothing happened. I have to say how thoroughly impressed I am with the design and quality of your product.

Best Water In 12 Years! –VK, Oregon

"The Solar Bees must be working! This is the best the water has looked since I started working here, and that's about 12 years."

Dedicated Organization –GH, California

"We truly appreciate your commitment and assistance in helping us resolve the lake water quality issues and it has been extremely refreshing and encouraging in working with an organization that is so dedicated to achieve that goal."

Carbon Savings –RC, Colorado

"Before the SB we would see geosmin spikes in the 30-90 ng/L range during July-August, and 20-30 ng/L from Nov to Jan. We like to keep concentrations below 5 ng/L The highest measurement in 2009 was 8 ng/L with greatly reduced taste & odor issues, and we saved an estimated $50k in PAC savings compared to prior years. We attribute these reductions and carbon savings to the SolarBee, and are very happy with results so far."

The Best Money You'll Ever Spend –JR, California

“ The $8,000 - $10,000 that you will spend on a GridBee mixer will be the best money you will ever spend. It will solve a lot of your water problems."

Very Happy –DM, California

"We are very happy with the performance of the SolarBee in our tank. We would be happy to serve as a positive reference for both SolarBee performance and service."

You Are Terrific –DR, Minnesota

"You folks are terrific to deal with! I am quite used to having issues with equipment. The real challenge is getting suppliers to work with me to resolve issues and your outfit excels at that.I appreciate your patience with my sloooow return of the components."

100% Satisfied –AC, West Virgina

"We are 100% satisfied with the service provided by SolarBee and are impressed with how they went the extra mile."